What should I do if I am experiencing technical difficulties on the application website?
The online application is to be used with Internet Explorer 5.5 or above only!
Also, make sure that your IE browser has cookies option enabled. Use the steps below to enable cookies.
For Internet Explorer 5.0/5.5 users, open your IE browser.
Go to Tools, select Internet Options.
After that, select Security Tab.
Click on Custom Level button.
In cookies section (Allow cookies that are stored on your computer), make sure you select enable option.
- Full Name
- Last four digits of your SSN
- Email address that you used as your login
- Problem you are experiencing